This Privacy Policy is intended to explain how Shenzhen Chuila Tanzou Musical Instrument Co., Ltd. and its affiliates (hereinafter referred to as "we", "us", or "our") collect, use, store, share, and protect your personal information when you use our APP and the related services provided at https://www.konixmusical.com. Please read this Privacy Policy carefully to understand how we handle your personal information. If you have any questions, comments, or suggestions regarding this policy, please contact us at privacy@konixmusical.com
To scan for and connect to Bluetooth guitar devices, the application requires access to your location information. This is required by both Android and iOS systems because Bluetooth scanning functionality needs location permission to work properly. We do not collect or store your actual location data; this permission is used solely for Bluetooth device scanning.
In certain circumstances, we may retain data for a limited period of time based on legal purposes or legitimate business needs. At the same time, we make every effort to ensure that the APP services effectively protect information from accidental or malicious deletion. Therefore, if you delete certain content, we may remove its copies from our active and backup systems within 15 business days.
You have the right at any time to copy and export the content under your personal account, or to apply it to third-party services.
If you wish to cancel a specific product or service, you may send an email to privacy@konixmusical.com to contact us and state your cancellation request. We will contact you within 15 business days after receiving the email to complete the verification and handling process.
If you intend to cancel your APP account, you should be aware that this operation will result in your inability to use any product or service across the APP. Please apply cautiously.
To ensure security, we will process your requests in a timely manner after verifying your identity. In principle, we do not charge a fee for reasonable requests. However, for requests that are repetitive or exceed reasonable limits, we may charge a certain cost depending on the actual circumstances.
We may reject requests that require disproportionate technical effort (for example, developing a new system or fundamentally changing existing practices), that would risk the legitimate rights and interests of others, or that are extremely impractical.
We deeply understand that personal information is important to you and your family. To the extent required by applicable laws and regulations, in the unfortunate event that a user passes away, unless the user has made other explicit arrangements during their lifetime, the user's close relatives may, for their own legitimate and lawful rights and interests, exercise the rights to access, copy, correct, and delete the user's relevant personal information existing before death in accordance with the law. We will handle such requests properly within the legal framework and provide necessary assistance and support, respecting the legitimate rights and interests of both the user and their close relatives.
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you revisit that website, the cookie enables the website to recognize your browser and may also store user preferences and other information. You can reset your browser settings to refuse all cookies or to be notified when a cookie is being sent. Please note, however, that disabling cookies may prevent certain website features or services from functioning properly.
Cookies and similar technologies are commonly used on the internet. When you use our relevant services, we may use these technologies to send one or more cookies or anonymous identifiers to your device in order to collect and store information about your access and use of the APP. We treat information collected through cookies and other technologies as non-personal information. We use cookies and similar technologies primarily for the following functions or services:
We may set cookies or anonymous identifiers for authentication and security purposes to confirm whether you have securely logged into the service or to detect unauthorized use, fraud, or other unlawful conduct. These technologies also help us improve service efficiency and speed up login and response times.
Using such technologies helps us save you from repetitive steps, such as re-entering personal information or search terms, for example by enabling one-click login or recording search history.
Like most websites, we collect certain information and store it in log files. Such information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and/or clickstream data. We do not link automatically collected log data with other information we have collected.
In some mobile applications, we use mobile analytics software to better understand how our mobile software functions on your phone. This software may record information such as how often you use the application, events occurring within the application, cumulative usage time, performance data, and where application crashes occur. We do not link information stored in the analytics software with any personal information you submit within the mobile application.
We use the device clipboard function to read specific information related to the APP and collect user source information for statistical purposes. We do not link such collected information with any personal information you submit within the mobile application.
1. If you are a minor aged 14 or older but under 18 years old, you should read and agree to this Privacy Policy together with and under the supervision and guidance of your parent or other legal guardian before using the APP and related services.
2. If you are a child under the age of 14, your legal guardian must read and agree to this Privacy Policy and the Child Personal Information Protection Policy and Guardian Notice before you use the APP and related services. The Child Personal Information Protection Policy and Guardian Notice forms an integral part of this Privacy Policy.
3. We protect the personal information of minors in accordance with relevant national laws and regulations. We collect, use, share, or disclose personal information of minors only as permitted by law, with the explicit consent of a parent or other legal guardian, or when necessary to protect the minor. If we discover that we have collected personal information from a minor without verifiable parental or guardian consent, we will take steps to delete that information as quickly as possible. At the same time, we have established strict rules for the collection and use of minors' information to protect the personal information safety of children and adolescents. You may refer to the Minors User Agreement for more detailed information.
4. We believe that supervising minors' use of our products or services is the responsibility of parents or guardians. We do not directly provide services to children, nor do we use children's personal information for marketing purposes. If you are a parent or legal guardian of a minor and have any questions regarding the personal information of the minor in your care, or if you believe that a minor has submitted personal information to the APP, please contact us at privacy@konixmusical.com
We may modify and update this Privacy Policy from time to time. Regarding updates to the Privacy Policy, we will publish them in the APP through announcements or other means. You may access the APP to review the latest version of the Privacy Policy. For material changes, we will provide you with a prominent notice.
Material changes under this policy include, but are not limited to, the following:
If you agree and continue to use the APP, you will be deemed to accept the contents of this policy (including updated versions). If you do not agree, please stop using the APP.
This Privacy Policy applies to all services provided by Shenzhen Chuila Tanzou Musical Instrument Co., Ltd. and its affiliates, including the services provided on the APP and at https://www.konixmusical.com.
1. If you have any questions, comments, or suggestions regarding the content of this policy, please contact us at privacy@konixmusical.com
2. If you suspect that personal information may have been leaked, you may file a complaint or report via privacy@konixmusical.com We will contact you within 15 business days and complete the verification and handling process.
1. The interpretation of this policy and the resolution of any disputes arising hereunder shall be governed by the laws of the People's Republic of China. Any dispute relating to this policy shall first be resolved through friendly negotiations between the parties. If negotiation fails, you hereby agree to submit the dispute to the People's Court of Bao'an District, Shenzhen.
2. If any court of competent jurisdiction determines or adjudges that any provision of this policy is invalid, such provision shall be removed from this policy, but the invalidity of such provision shall not affect the validity of the remaining provisions, which shall continue in full force and effect.
3. Headings in this policy are for convenience only and shall not affect the meaning or interpretation of any provision of this policy.